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Our Services

Service Performance Metrics and Quality Control

BFC’s  internal GPS and IVR system tracks all technician activities related to service calls at and between client sites

BFC’s  quality control inspectors audit PleatLink® installations, review customer/ technician interactions and obtain manager level feedback

Technicians are accountable and are managed for the number and quality of site issues reported via ReportLink­™ while performing PleatLink® service calls

REVEAL, our fleet tracking software, monitors technician’s driving habits to ensure safe driving

PleatLink® Filter System

  • BFC manufactures the patented PleatLink® media and custom builds the steel support frame system in our production facility
  • Patented oversized media design results in complete evaporator coil protection eliminating air bypass
  • Zero cardboard design and 80% waste stream reduction
  • The elimination of cardboard in our filter system improves airflow profile which equates to measurable energy savings of up to $0.04 per square foot and $0.10 per KWH annually
  • Reduction in required evaporator coil cleanings
  • Cleaner coils allow the equipment to operate at more efficient levels reducing mechanical breakdowns and repairs


Coil Cleaning

  • BFC provides coil cleaning services for evaporators, condensers, refrigeration racks, walk-in coolers and self-contained units
  • BFC complies with the EPA’s Clean Water Act of 1972, that mandates the proper treatment and disposal of waste water
  • Coil cleaning services enhance the operating efficiency of HVAC units


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ReportLink™ Site Issue Reporting

  • While servicing customer locations, BFC service technicians also identify and report any site specific issues or concerns present at the service location such as frozen coils or broken belts
  • All documented information is relayed to the customer through the BFC Project Management team in our site issues notification program, ReportLink™
  • BFC has been recognized by our customers for the detailed scope of work and value provided by the ReportLink™
  • ReportLink™ is provided at no additional cost

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